Privacy Policy
1. Introduction
Welcome to Blezx.email (“we,” “us,” or “our”). We are committed to safeguarding the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, and disclose your personal data when you visit our website or use our services (collectively, the “Service”). By accessing or using our Service, you agree to the practices and policies outlined in this Privacy Policy. If you do not agree, please discontinue use of our Service.
2. Scope of This Policy
This Privacy Policy applies to all personal information collected or processed by Blezx.email in connection with the provision of our business email services. It covers data collected through our website, support channels, or any other means that link to this Privacy Policy.
3. Information We Collect
Personal Information:
Account Data: When you create an account or purchase a subscription, we may collect your name, email address, billing address, phone number, and payment details.
Domain Information: If you use your own domain or purchase one through us, we may collect relevant domain registration details.
Usage Data:
Technical Information: We automatically collect certain data when you access our website, including your IP address, browser type, device information, operating system, and pages viewed.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze usage patterns, and deliver personalized content or ads. You can control cookie preferences through your browser settings, although disabling cookies may affect certain features of our Service.
Communications:
Support and Inquiries: If you contact us via email, phone, or support chat, we may retain a record of your communications, including any personal information you choose to provide.
4. How We Use Your Information
We may use the collected information for the following purposes:
Service Provision: To create and manage your account, configure your custom domain email services, and provide technical support.
Billing and Payments: To process subscription fees, handle invoices, and manage renewals or cancellations.
Service Improvements: To monitor and analyze usage trends, troubleshoot issues, and enhance the functionality and security of our Service.
Communication: To send you administrative, technical, or promotional messages, including updates about our products, features, and special offers.
Legal Compliance: To comply with applicable laws, regulations, or legal processes and to protect our rights, property, or safety and that of our users or others.
5. Legal Basis for Processing (Where Applicable)
Where required by law (e.g., under the EU General Data Protection Regulation), we process personal information only when we have a lawful basis, such as:
Performance of a Contract: To fulfill our obligations under the Terms of Use.
Legitimate Interests: To operate and improve our Service, maintain security, and engage in lawful business activities.
Consent: Where you have explicitly provided consent for a specific purpose (e.g., receiving marketing communications).
Legal Obligations: Where processing is necessary to comply with a legal or regulatory requirement.
6. Disclosure of Your Information
We may share your information under the following circumstances:
Service Providers: With trusted third-party providers who assist us in delivering our Service (e.g., hosting providers, payment processors, customer support tools). These providers are contractually obligated to maintain the confidentiality and security of your information.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your information may be transferred as part of the transaction.
Legal Requirements: If required by law or in response to a valid legal request from a court or government authority.
Protection of Rights: To protect our rights, property, or safety, or that of our users or others, and to enforce our Terms of Use or other agreements.
With Your Consent: We may share your information for other purposes if you provide consent.
7. Data Security
We employ appropriate technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, secure server infrastructures, encryption protocols, and access controls. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Once your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
9. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:
Access and Correction: The right to request a copy of your data and to correct inaccuracies.
Deletion and Restriction: The right to request the deletion or restriction of your personal information.
Objection: The right to object to certain processing activities, including direct marketing.
Portability: The right to request the transfer of your data to another service provider.
Withdrawal of Consent: Where processing is based on consent, the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at the details provided in Section 13. We will respond to your request in accordance with applicable laws.
10. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us so we can take prompt action to remove the information.
11. International Data Transfers
Your personal information may be transferred to and processed on servers located outside of your country of residence. By using our Service, you consent to the transfer of your data to countries that may have different data protection standards than your own. We take steps to ensure that your data remains protected in accordance with this Privacy Policy, including through the use of standard contractual clauses or other legally recognized mechanisms.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will revise the “Effective Date” at the top of this document. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of our Service after any changes signifies your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: contact@blezx.email